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Huawei Warranty Policy (Hassle-Free Claims) Shopping Jin
At Shopping Jin, we stand by the quality of the products we sell and are committed to ensuring a smooth and hassle-free warranty claim process for our customers. Below is the warranty coverage for various product categories available on our platform.
Warranty Coverage
| Category | Product | Warranty Period |
|---|---|---|
| Smartphones & Tablets | Smartphones | 24 Months |
| Tablets | 24 Months | |
| Packaged Accessories | Charger Adapters | 6 Months |
| Type-C to 3.5 mm Converters | 3 Months | |
| USB Charging Cables | 3 Months | |
| Wired Earphones | 3 Months | |
| Eject Pins | – | |
| Protective Films | – | |
| PCs & Laptops | Laptops | 12 Months |
| Packaged Accessories | Dock Stations | 3 Months |
| Headphones | 3 Months | |
| Charger Adapters | 6 Months | |
| USB Charging Cables | 3 Months | |
| Monitors | HUAWEI Display 23.8″ | 24 Months |
| MateView GT Series | 24 Months | |
| MateView Series | 24 Months | |
| HUAWEI Mate Station X | 24 Months | |
| Packaged Accessories | USB-C Cable | 3 Months |
| Charger | 24 Months | |
| Charging Cable | 3 Months | |
| Wearables (Smartwatches & Bands) | Wearables | 24 Months |
| Packaged Accessories | Decorative Parts | – |
| Wrist Straps | – | |
| Charging Cradles | 6 Months | |
| Cables | 3 Months | |
| Screwdrivers | – | |
| Buckles | – | |
| Bluetooth Earphones & Audio | Free Buds Series | 24 Months |
| Portable Speaker | 24 Months | |
| Wired Earphones | 24 Months | |
| Packaged Accessories | Charging Case | 24 Months |
| Charging Adapter | 6 Months | |
| Earphone Tips | – | |
| USB Charging Cable | 3 Months | |
| Storage Cases | – | |
| Cleaning Cloths | – | |
| Smart Home & Mobile Broadband | Home and Broadband Devices | 24 Months |
| HUAWEI Sound X | 24 Months | |
| In-Box Accessories | USB Charging Cable | 3 Months |
| Independent Sales Accessories | Bluetooth Earphones | 24 Months |
| Free Buds Series | 24 Months | |
| Portable Speaker | 24 Months | |
| Wired Earphones | 24 Months | |
| Packaged Accessories | Charging Case | 24 Months |
| Charging Adapter | 6 Months | |
| Earphone Tips | – | |
| USB Charging Cable | 3 Months | |
| Storage Cases | – | |
| Cleaning Cloths | – |
How to Claim Your Warranty
At Shopping Jin, we strive to make the warranty claim process as convenient as possible. If you encounter any issue with a product under warranty, you can choose one of the following methods to claim your warranty:
Option 1: Claim via Shopping Jin (Faster Processing)
- Contact our Support Center with your purchase details and issue description.
- Our support team will examine the problem and verify the warranty coverage.
- If eligible, we will forward your application to Huawei’s official support on your behalf to speed up the process.
- Once approved, we will assist in the repair or replacement of your product.
Option 2: Directly Claim from Official Huawei Support
Customers who prefer to handle the process independently can reach out to Huawei’s official support team using the contact details below:
- Huawei Official Warranty Support
Important Notes:
- The warranty does not cover physical damage, unauthorized repairs, or liquid damage.
- Accessories labeled “Not Covered by Warranty” are not eligible for replacement or repair.
- Warranty claims must be accompanied by a valid proof of purchase (receipt or invoice).
- Warranty coverage varies by product category, and Shopping Jin reserves the right to verify and process claims accordingly.
For further inquiries, please contact our Shopping Jin Support Team.
WhatsApp: +923110412804
Email: help@shoppingjin.pk
Address: 2nd Floor, Saleem Arcade, Abid Market, Temple Rd, Lahore
Shopping Jin – Your Trusted Partner in Quality & Service

